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5 Mistakes to Avoid When Outsourcing

5 Mistakes to Avoid When Outsourcing

We’ve all heard some pretty concerning stories about outsourcing, but it’s the positive feedback that has you intrigued by the idea of offshore staff. So you might ask, “What is the difference between encountering a positive or negative experience with outsourcing?”...

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Managing Offshore Staff

Managing Offshore Staff

We are all faced with those moments when we are completely and utterly overwhelmed with the never-ending tasks at work. So how do we fix this? Hiring an employee to come into the office everyday can be expensive and there is no way we can manage to get everything done...

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Outsourcing 101 for Australian Solar Companies

Outsourcing 101 for Australian Solar Companies

Solar companies in Australia and abroad are dealing with increasing overheads at a time when demand is rising steadily. There are solutions available to support SME’s to do more with less; one of which is outsourcing. Outsourcing has been something that has, at times,...

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Why Australian Companies are Outsourcing to the Philippines

Why Australian Companies are Outsourcing to the Philippines

Building offshore teams used to be routine for only companies at the big end of town. Not anymore. In today’s business landscape, small to medium sized businesses are in a great position to take advantage of the cost-savings and productivity that comes with building...

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How to Properly Induct a Virtual Assistant

How to Properly Induct a Virtual Assistant

Alicia Rennie from Oxygen Executive Technology has opened the door for virtual workers across a range of industries. But before you go ahead and fill a remote position in your company make sure you have an induction strategy in place. When I think back to my first job...

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Outsourcing Benefits for Registered Training Organisations

Outsourcing Benefits for Registered Training Organisations

Registered Training Organisations (RTOs) are increasingly juggling cost pressures at a time when demands on service delivery are on the rise. There are solutions available to support RTOs to do more with less; one of the most significant is outsourcing. Outsourcing...

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How to best recruit and interview remote developers

How to best recruit and interview remote developers

Working with remote developers can be incredibly beneficial to a business. It's an opportunity to employ highly skilled staff and to create working conditions that are suitable for both parties. However, for remote recruitment to work, it is crucial to find employees...

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Outsourcing for a Virtually Perfect Assistant

Outsourcing for a Virtually Perfect Assistant

Unrealistic expectations? Imagine…you are the CEO, the CFO, and also the CMO of your business and desperately need a helping hand. In just a moment or two, you can have a virtual assistant, even a virtual team, fully ready to perform on your behalf. These remote...

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How to Build a Customer and Tech Support Team

How to Build a Customer and Tech Support Team

Case Study: How to Build a Customer and Tech Support Team Business Name: BigAir Group Limited (ASX: BGL) Type of Company: Telecommunications Positions hired: Technical and Customer Support Explain the roles that you're currently outsourcing Level 1 Technical Support...

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